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Does group work really work?
I used to teach IT subjects at the college level. During the first class of each new course, while going over the course outline and explaining how evaluation would be done, I would have to discuss the requirements for the group project.
Fudging the SLA
The Service Level Agreement (SLA) has been around business for a long time and serves a useful purpose.
User-friendly?
One definition:
“If you describe something such as a machine or system as user-friendly, you mean that it is well designed and easy to use.”
(Collins English Dictionary)
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